Shipping policy

The Products will be delivered by express courier, it being understood that the Seller will in no case be responsible for unforeseeable delays or those not attributable to it (the "Shipping").

Once the Products have been shipped, the Customer will receive a confirmation email with a link to refer to for tracking the shipment. Except in cases of force majeure or unforeseeable circumstances, the Products will be delivered within 3-5 working days from the day following the Order.

The Shipping service is active in Italy, Europe and the USA.

The Shipping Costs are expressly and separately indicated on the Site as well as in the summary of the Order in which, before the Customer sends the Purchase Order, the total Shipping Costs due will be indicated. Finally, this amount will be reported in the Order confirmation e-mail and in the Shipping confirmation e-mail.

The delivery obligation is understood to be fulfilled by transferring the material availability or control of the Products to the Customer. The risk of loss or damage to the Products, for reasons not attributable to the Seller, will be transferred to the Customer when the Customer, or a third party designated by the latter and other than the carrier, materially comes into possession of the Products.

In case of non-delivery due to the absence of the recipient at the address specified in the Order, after two unsuccessful delivery attempts, the Shipment will go into "storage"; in the event that the Customer expressly refuses to take delivery of the purchased Products, the Shipment will automatically go into storage. In the event of failure to collect the Products within 7 (seven) working days from the day following that on which the courier left the notice of passage or from the day on which the Customer refused to take delivery of the Products, or in case of failure to deliver due to incorrect address, the Sales Contract will be considered terminated pursuant to art. 1456 of the Italian Civil Code The Customer will be entitled to obtain a refund equal to the purchase price of the Products paid by the Customer, including Shipping Costs, less the costs incurred by the Seller for unsuccessful delivery and return, as well as for safekeeping. The total amount thus determined will be communicated by the Seller to the Customer and, if the payment by the Customer had been provided on delivery and therefore not made, the costs must be paid by the Customer to the Seller in the manner indicated in the communication.